Payment, Booking, and Reservation
How do I pay with my Travel Credit?
At checkout, select 'Travel Credit' as the payment method. Then enter your original reservation number to apply your Travel Credits to your new reservation.
What are the travel credit details, restrictions, and new booking policies?
Travel credits*:
- Are valid for travel commencing within 13 months (395 days) of original departure date.
- Are nonrefundable, nontransferable, not redeemable for cash, and must be used for travel commencing by expiration date.
- Will be issued in the names of each passenger on the original reservation.
Travel Credits for bonus 25% (Rebook Now. Recharge Later):
- Are valid for travel booked and travelled by 12/15/21.
- Are non-refundable, non-transferable, not redeemable for cash, and must be used for travel commencing by expiration date.
- Will be issued for the reservation and at least one passenger on the original booking must travel to redeem.
*Travel Credits are provided for all air-inclusive bookings without Travel Protection booked 6/1/20 and beyond. All Travel Protection Plus 100% Travel Credit and 50/50 Travel Credit options purchased 6/8/20 and beyond receive travel credit.
If I receive a Travel Credit, can I rebook and add Travel Protection on the next booking?
Travel Credits*:
- Yes, there are no restrictions on the new booking. However, if you purchased the Travel Protection Cash Refund option on the new booking and subsequently cancel, the portion paid with a travel credit will be refunded as a travel credit.
Travel Credits for bonus 25% (Rebook Now. Recharge Later):
- If you had Travel Protection Plus on the original booking, all Travel Protection Plus options are available when rebooking. If you did not have Travel Protection Plus on the original booking, you can only add the 100% Travel Credit Travel Protection option to the new booking.
*Travel Credits are provided for all air-inclusive bookings without Travel Protection booked 6/1/20 and beyond. All Travel Protection Plus 100% Travel Credit and 50/50 Travel Credit options purchased 6/8/20 and beyond receive travel credit.
How many Travel Credits can be used on a new reservation?
You can use Travel Credits from up to 2 reservations in one transaction.
Can I give my Travel Credits to someone else to use?
Travel Credits are non-transferable.
Cover, Expiration, and Balance
If my Travel Credit doesn't cover the full cost of my new trip, how do I pay the balance?
First, add your Travel Credit as your first form of payment, then select additional cards to pay remaining balance.
What is the expiration date for Travel Credits?
Travel must be completed by the Travel Credit expiration date provided at issuance. Any unused funds will expire on this date. Any airline credits are subject to the carrier's rules.
If my Travel Credit has a remaining balance after I purchase a new vacation, can I redeem the balance for a future trip?
Yes, the same Travel Credit rules and expiration dates apply, but you can use the remaining travel credit funds on a future trip.
Airline
What if I have airline credits to use?
If you want to take advantage of any airline credits listed above, you will need to call our Contact Center to book your trip.
Can I use my Travel Credits along with the Uplift payment option?
No.