This ultra-chic Adults only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.
Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.
24-hour room service available with - limited availability.
Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.
Location
Hotel ZoneProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16516 reviews
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Oct 01, 2023Family vacation
This was a family vacation for us. We didn’t find the food to be all that great. Actually was sick to our stomach for two days after stomach and we mostly only ate at the resort besides the little lunch we had on our excursion. So we know it was from the food or water from the resort.
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Sep 30, 2023Kid free Resort
Everything about the resort was amazing! You don't even need to leave the resort, they have it all. It was a perfect getaway to just relax without kids running around. The beach was perfect, the food so good, and the people were very kind. The property was clean and beautiful. The preferred rooms/bars/pools are great! Someone is always waiting on you and making sure you're happy.
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Sep 30, 2023
Special Dragons chef dinner.
Overall resort was very good. A true highlight was the chefs dinner at Dragons. We let Chef Isidro work his magic and it was superb. Nine different appetizers. Four different sushi choices. Main dish was salmon, neither of us care for salmon. It was truly amazing 👏. His team of servers, Erick and Eduardo, really made our night something to remember. Great job.
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Sep 29, 2023
Average great
Great hotel with great food, both being average great, variety in food and drinks, not too busy to big the place, some good waiters and some average, marketing not too impressive and rooms were above average
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Sep 29, 2023
10/10
Dragons!! Great food, great drinks, but more importantly great service from our waiter Eduardo and amazing experience with Chef Isidro. The chef makes his own items that are not on the menu!! Come to Secrets, The Vine!!